Customer Experience, Product Design & Training

Ross Bradfield has been an integral part of the Convey start-up team, the parent company of Cloud Conventions. He focused on providing a superior customer experience for Venue customers by focusing on streamlining features in product design and creating a self-serve training program and online knowledgebase. Ross has also worked with high-profile enterprise customers to help direct strategy for large and complex events. He helped develop Convey Channel, the content and marketing network for the telecommunications and cloud industry and Convey Insurance for the property and casualty insurance industry.